Repair & Service Shop Management Software
Track devices, manage repair orders from intake to delivery, record parts expenses, and share tracking links with customers on WhatsApp.
Device intake
Log incoming devices in seconds. Record customer name, phone, device type, issue description, and received date.
Repair order tracking
Move repairs through stages: Received, Diagnosing, Parts Ordered, Repairing, Quality Check, Ready for Pickup. Each stage is time-stamped.
Parts expense tracking
Record replacement parts used for each repair. Track parts cost against the repair job for accurate profitability.
Customer tracking links
Every repair order gets a live tracking page. Share it once on WhatsApp — customers check repair status instead of calling your shop.
Payment tracking
Record advance payments and track the balance due. Customers can download their bill from the tracking page.
Works on your phone
Mobile-first web app. No computer software needed. Install on your home screen like an app.
How it works for repair shops
From device intake to final delivery in simple steps.
Log the device
Enter customer details, device type, issue, and notes. Save the repair order in under 30 seconds.
Move through stages
Update the stage as diagnosis, parts ordering, and repair progress. Each stage is time-stamped.
Customer checks progress
Share the tracking link once on WhatsApp. Customers check status anytime without calling.
Deliver & collect
Mark ready for pickup. The customer collects and pays the balance.
Who is this for?
Mobile Repair Shops
Track phone repairs, screen replacements, and battery changes with stage-by-stage updates.
Laptop & Computer Repair
Manage hardware repairs, software installs, and data recovery orders.
Service Workshops
Track appliance repairs, manage parts, and notify customers when ready.
Frequently asked questions
Can customers track their repair status?
Yes. Each repair order gets a tracking page you share on WhatsApp. Customers see the current stage and expected completion.
Can I rename the repair stages?
Yes. All stages can be renamed to match your repair workflow (e.g., Received, Diagnosing, Waiting for Parts, Repairing, Ready).
Can I track parts expenses?
Yes. Record parts used for each repair and track cost against the job for accurate profitability.
Is there a free trial?
Orders has a free plan with 100 orders per month, free forever with limits. No card is needed to start.